There are times when taking your vehicle to an auto shop that you are confused as to what the mechanic is actually going to do to your car. An unknown auto center can either make your auto repair a pleasant experience, or one that’s not so pleasant. It is up to you as a vehicle owner to ask questions and make sure you understand the answers. When you understand auto shop “lingo,” you and your mechanic can “speak the same language” relating to labor, warranty, parts, and repairs. You’ll have fewer surprises with regard to cost, time, or the expected vehicle operation.
The next time you take your vehicle to an auto shop, here a few tips to help you communicate effectively with your auto mechanic:
>Questions and Answers Don’t hesitate to ask your mechanic to explain things simply and in layman’s terms. Your mechanic should also ask questions of you in order to obtain diagnostic information and to understand exactly how you would like to proceed with any car repair.
>Take your time Don’t be in a hurry when talking with the mechanic and getting an exact diagnosis. An on-the-spot determination may be incorrect and waste both yours and the mechanic’s valuable time.
>Clear Instructions — Make sure that your mechanic knows you want to be called before any actual work begins to apprise you of the problem, course of action, and the cost.
>Be Available — Leave a contact number so that the auto center can call you if there are any changes in repair plans.
>Know the Policies — Finally, make sure you understand the auto shop’s policies in terms of labor rates, guarantees, warranties, and acceptable methods of payment.
Remember: The more questions you ask and understand before the actual work begins, the more satisfied you will be with the service to your vehicle.
Need a trustworthy auto center? Contact our ASE Certified Technicians today by calling (406) 248-2838, or go on-line to www.pricesprecisionauto.com for more information. Our Tech-Net professional auto shop in Billings, MT, also serves vehicle owners in the areas of Shepherd and Laurel, MT.